EMS is an international postal Express Mail Service, for documents and merchandise, offered by postal operators of the Universal Postal Union (UPU) connecting more than 180 countries and territories worldwide.
The EMS Cooperative is a body of the Universal Postal Union with more than 180 member countries who work together to provide EMS – Express Mail Service – the fastest cross-border postal product. The EMS Cooperative promotes cooperation between its member posts to provide customers with a high quality, competitive Express Mail Service (EMS) worldwide.
The EMS Cooperative is structured around three management bodies:
The UPU is an inter-governmental organization and the primary forum for cooperation between governments, Posts and other stakeholders of the worldwide postal sector. It works to maintain the universal network, establish the rules for international mail exchange among its 192 members and improves the quality of service for customers.
Since 1999, the EMS Cooperative has developed a number of initiatives assisting members to improve their EMS service for international express customers worldwide, including:
To help members improve their quality of service the Cooperative delivers a programme of training and events including