Customer enquiries

- EMS Global Network ›

EMS tracking

To track your EMS item, please enter your 13 digit item number (e.g. EZ987654321XX) which is given to each EMS item. If you do not know the EMS item number, you can obtain this from the sender.​

If you have a customer service question please contact your EMS call centre


EMS does not intervene in service issues between Posts and their customers >> disclaimer. Thank you for your understanding.

Enter the Consignment No.

Ex: 12345